The Importance of Exit Interviews
The main goal of any organization is to retain valued employees. Research has confirmed that high turnover predicts low performance. If an organization has low staff turnover, it will be at a competitive advantage by retaining its top performers ( Spain and Groysberg, 2016). If employees are leaving an organization at an increasing rate, identifying the reasons is extremely important. The most useful tool an organization can use are Exit Interviews. In today’s economy, skilled employees are an asset that drives organizational success. Therefore companies should monitor as to why they stay, why they leave and how the organization needs to change. An effective exit interview process will enable the organization to gain feedback on all the above aspects. ( www.hbr.org) Having a clear set of standards in place when conducting exit interviews can also play an essential role in risk management [ Van Wert, I. Gregg (2004) ] . When empl...