The Importance of Exit Interviews
The
main goal of any organization is to retain valued employees. Research has
confirmed that high turnover predicts low performance. If an organization has
low staff turnover, it will be at a competitive advantage by retaining its top
performers (
If employees are leaving an organization at an increasing rate, identifying the reasons is extremely important. The most useful tool an organization can use are Exit Interviews.
In today’s economy, skilled employees are an asset that drives organizational success. Therefore companies should monitor as to why they stay, why they leave and how the organization needs to change.
An effective exit interview process will enable the organization to gain feedback on all the above aspects. (www.hbr.org)
Having a clear set of standards in place when conducting exit interviews can also play an essential role in risk management [Van Wert, I. Gregg (2004) ]. When employee issues are addressed justly and effectively within the workplace, there is no need for external investigations, litigation, or bad publicity to follow.
When completed in a consistent and standardized way, these interviews can help you foster positive relationships and a welcoming working environment .[Bhatnagar, Jyotsna. (2007)]
10 Reasons Why Exit Interviews Are Important
Given below are 10 reasons highlighting the importance of exit interviews to help an organization get the data and insights needed to create a more positive work environment and to protect the organization from risk [ https://www.personio.com/hr-lexicon/exit-interview/].
1. Departing employees are generally more forthcoming than those still in their jobs
2.You will learn the reason for an employee’s departure (it may be different than you think!)
3.The exit interview allows the employee to provide constructive feedback and leave on a positive note
4. That last touchpoint provides you with an opportunity to review continuing obligations with the employee (e.g., non-competes, intellectual property agreements, etc.)
5. It provides the opportunity to ask if there are any open issues of which you need to be aware. This can help reduce risk and identify matters that may require immediate attention.
6. You will get a candid assessment of your organization’s environment and culture
7. Insight into recruiting, on-boarding, and training needs may be revealed
8. The feedback will help you to identify areas that can help improve staff retention
9. Improvement opportunities in management development and succession planning can be detected
10. It’s cost-effective to facilitate quality exit interviews
No matter the size of the company, exit interviews provide an opportunity for an employee to discuss the workplace environment, concerns about misconduct, or issues within management [Flamholtz. E. G (2003)].
Conclusion
Maintaining low staff turnover is an important function of HRM and conducting exit interviews is an important tool in identifying the reasons for high staff turnover.
Reference
http://www.dominionsystems.com/blog/the-importance-of-exit-interviews-and-the-best-questions-employers-should-ask?hs_amp=true [Accessed 18 March 2022]
https://www.breathehr.com/en-gb/blog/topic/employee-engagement/why-should-employers-conduct-exit-interviews [Accessed 18 March 2022]
https://www.personio.com/hr-lexicon/exit-interview/ [Accessed 18 March 2022]
Van Wert, I. Gregg (2004) in his article” An evolving view of exit interviews” [Accessed 18 March 2022]
Bhatnagar, Jyotsna. (2007) , In the words of Flamholtz. E. G (2003) [Accessed 18 March 2022]
Spain and Groysberg (2016), Making Exit Interviews Count [Accessed 04 April 2022]
As you correctly said retaining of talented employees are important for an organization also knowing the reasons for leaving the organization is equally important. Some times people won't express their ture feelings when they are employed. Therefore process of exist interviews are really important for an organization to further develop. Important article.. All the best..
ReplyDeleteOne of the most essential subjects you have mentioned is the importance of exit interviews, which this article describes. Maintaining low employee turnover is an important function of human resource management, and conducting exit interviews is an effective strategy for discovering the causes of high staff turnover.Good Job!!
ReplyDeleteInteresting topic to discuss in current market places. Specially in Apparal Industry labor turnover became huge issue to run the operation. Recruiting of correct person for opens became challenge. Companies must need to identify what is the actual reason of people leave the company and that helps to minimise the turnover.
ReplyDeleteInteresting topic to discuss in current market place. Losing of right employee can be harm to company growth. In same time leaving of bad employee will be an advantage to company. But to understand the reason for leave the company should have to do thru exit interviews. Such helps lot to retrain the other employees by fixing the problem in case it is internal failure that employee leave the company.
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ReplyDeleteskilled employees are an asset that drives organizational success. Therefore companies should monitor as to why they stay, why they leave and how the organization needs to change.An effective exit interview process will enable the organization to gain feedback on all the above aspects.👍all the best
ReplyDeleteWhen an employee leaving from the current organization, he has more confidence to give a accurate feedback about his experience which he had during his stay at the organization.Hence ,the feedback which is disclose during the exit interview is more important for the employer to get an accurate update about the issues/ problems about their employees are experiencing. It'll support the employer to take proper decisions and change current procedures inorder to maintain employee retention in a satisfactory level.
ReplyDeleteGood job Dilini..
This article clearly described the importance of exit interviews. As per my opinion, it is mostly benefited by the organization and existing employees. The organization able to change their policies, methods and so many things through the feedback of the exit interviews and they will be able to find out what are the reasons good employees leave the company. One of the interested article and good luck Dilini.
ReplyDeleteExit interviews help you maintain positive workplace culture. When you treat the employees who are leaving the organization with respect and gratitude during exit interviews, it makes the existing employees feel positive about their workplace.
ReplyDeleteNicely written Dilini, Good luck!
Exit interviews are crucial because they provide a more in-depth look at the company's culture, day-to-day operations, management solutions, and employee morale. An exit interview is used to evaluate the organization's overall employee experience and identify ways to boost retention and engagement.well written blog
ReplyDeleteWhen conducting exit interviews, employers can obtain constructive feedback from employees; some may leave negative notes, while others may leave positive notes. Feedback will assist the business in identifying any areas where it needs to improve. good one
ReplyDeleteExit interviews are important because they offer a deeper look at your workplace culture, day-to-day processes, management solutions, and employee morale. The purpose of an exit interview is to assess the overall employee experience within the organization and identify opportunities to improve retention and engagement. Good blog
ReplyDeleteIn the current market, this is an interesting topic to debate. The loss of the proper staff might be detrimental to the company's success. At the same time, firing a terrible employee will benefit the organization. However, the organization should conduct exit interviews to determine the cause for the departure. This greatly aids in retraining other employees by resolving the problem in the event that an employee leaves due to an internal failure. Grate Article
ReplyDeleteStaff turnover is a crucial issue for all the organizations. Exit interviews are conducted in order to identify the areas to be improved, give value to service of the leaving employees and also to motivate employees to stay under new conditions. Most employees tend to express their years of frustration and genuine view points at the exit interview. They are important to the improvement of the company. This is a well written article regarding the importance of exit interviews. Good luck.
ReplyDeleteA high turnover rate is detrimental to any organization. As mentioned in the article, exits interviews are a valuable tool that can be used by the HR department in finding causes for such occurrence and come up with solutions to remedy the situation. This was a very insightful article. Well done.
ReplyDeleteAn exit interview is a discussion between a corporation and an employee who has decided to quit the organization. It's good to consider them as the inverse of a job interview - instead of asking why they want to join your organization, you're asking them why they've decided to leave. Your article elaborated 10 most important factor of conducting an exit interview.
ReplyDeleteExit interviews, as noted in the article, are a useful tool for the HR department to employ in determining the causes of such occurrences and devising measures to rectify the situation.
ReplyDelete