Managing Employee Performance

 



Introduction

Managing employee performance is one of the key drivers for organizational success in the present context of firms trying to adopt a resource centered view of the organization. It is noted that integrating HRM practices with those of organizational goals and strategy increases the competitive advantages for the firm. Similarly, managing employee performance within the larger framework of organizational goals is critical for organizations that count people among their key assets. Organizations in the service sector that lay a lot of emphasis on people need to ensure that employee performance is managed in a holistic manner.




Two Way Process

When we talk about employee performance, we need to remember that it is a two way process that tie in the manager and the employee with the HR manager playing the role of a mediator. For instance, any discussion about employee performance has to include the manager and the employee or the manager and the managed. Hence, it is imperative that both parties to this transaction realize their responsibilities and work together to ensure that the process is smoothened. [Z AliB MahmoodA Mehreen - Australian Journal of Career …, 2019 - journals.sagepub.com]

The Role of the Manager

The manager has a duty to ensure that his or her management of the employees is free of biases and prejudices. It’s been the case across industries and verticals where the employees feel discriminated, leading to lower employee morale and in the extreme cases, lawsuits against the company. During the course of working together as a team, there are bound to be instances where friction between the manager and the team and within the team manifests itself. It is the manager's duty to ensure that this does not threaten the very existence of the team.

The Role of the Employee

The manager has a duty to manage the team effectively and so does the employee have corresponding responsibilities as well. Absenteeism, Shirking Work, A negative attitude are some things that the employee must avoid. It is helpful to the employee to know that once he or she is categorized as having an attitude problem, then it would be difficult for the employee to break the perception and perform effectively. This does not mean that the employee has to take whatever comes his or her way. The point here is that the employee must use the channels available for grievances instead of sulking at work if he or she has grievances about the manager.

Organizational Focus

Though the role of the HR manager and the organization seems to be relatively small, it is a fact that organizational goals and culture play a very important part in ensuring that employee performance is managed to the benefit of the organization. Most of us have read about or heard the benefits of working for MNC’s (Multinational Companies) in India. The reason why they are highly talked about is the perception among potential and aspiring employees that these companies treat their people well. Though the point here is not to belittle Indian companies, the objective of this section is to highlight the ways in which organizations can shape the treatment of people in theory and practice.[M Attridge - Journal of Workplace Behavioral Health, 2009 - Taylor & Francis]


Conclusion

Effective performance management is essential to businesses. Through both formal and informal processes, it helps them align their employees, resources, and systems to meet their strategic objectives.

Reference 

https://www.saviom.com/blog/what-is-employee-performance-management-and-why-it-is-important/ [Accessed 15 March 2022]

https://hr.berkeley.edu/hr-network/central-guide-managing-hr/managing-hr/managing-successfully/performance-management/concepts [Accessed 15 March 2022]

https://bernardmarr.com/what-is-performance-management-a-super-simple-explanation-for-everyone/ [Accessed 15 March 2022]

Arvey, R. D., & Murphy, K. R. (1998). Performance evaluation in work settings. Annual Review of Psychology, 49, 141-168. [Accessed 15 March 2022]

Austin, J. T. (1992). The Criterion problem: 1917 - 1992. Journal of Applied Psychology, 77(6), 836-874. Bernardin, H. J., Beatty, R. W. (1984). Performance appraisal: Assessing human behavior at work. Boston, MA:  [Accessed 15 March 2022]


Comments

  1. Employee performance management is a very important aspect in an organisation. This will directly affect on employee turnover and retention as well.

    ReplyDelete
  2. Performance management allows the company to track their employees' performance and determine whether employees require additional assistance, can handle more advanced training, or deserve a raise. Nice piece of writing. Wish you all the best Dilini!

    ReplyDelete
  3. Your blog clearly describes importance of Employee performance, yes it is a two way process that tie in the manager and the employee with the HR manager playing the role of a mediator.so realize their responsibilities and work together to ensure that the process is smoothened.👍

    ReplyDelete
  4. Performance of an organization is directly depends on the performance of employees. Therefore managing performance of empoyee is very critical. You have very wel explained the importance and the ways to improve the performance management in your article. Good luck Dilini..

    ReplyDelete
  5. To track the output of the employees,its always beneficial to have a Performance Management system in force.It will enhance the morale of the employees to perform well which ultimately resulted with better performance of the Organization.
    Good Job Dilini..

    ReplyDelete
  6. As previously said, performance management is critical since it evaluates employee objectives versus success, identifies training gaps, and assists in developing individuals to advance up the hierarchy. Human resource managers must ensure that an effective performance management system is in place. Excellent article. Best wishes!

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  7. Performance management helps to monitor your employees' performance and determine whether they require additional assistance. Good article All the best!!

    ReplyDelete
  8. It's very clear that is a two-way process and the success of the process will be a big help to keep a good satisfaction in the job.

    ReplyDelete
  9. Managing employee performance can be tricky, especially for managers. Sometimes there's a vast difference between what they say and what they want to convey.
    Very interesting writing.

    ReplyDelete
  10. Performance management helps to track employee performance and tells the organization if need additional support, if the employee can handle more advanced training, or if deserve a salary increase. In order to maintain a high standard of business, it is important to implement a structured performance management and tracking process. This has been clearly addressed in the above blog. Very important topic to discuss in detail. Great job.

    ReplyDelete
  11. Performance management aids in the tracking of employees' performance and determine if they require additional assistance, are capable of receiving higher-level training, or are deserving of a raise. To maintain a high standard for the organization, it is necessary to have an organized Performance Management and Tracking process. well written blog.

    ReplyDelete
  12. Performance Management helps you track your employees' performance and tells you whether or not they need extra support, can handle a higher-level training, or deserve a raise. Well done

    ReplyDelete
  13. Your blog effectively explains the significance of employee performance; sure, it is a two-way process that involves both the management and the employee, with the HR manager serving as a mediator. As a result, they recognize their duties and collaborate to ensure that the process runs well.

    ReplyDelete
  14. Employee performance is clearly addressed in your blog it is, without a doubt, -a core relationship with the process including both management and employees, with the HR manager serving as a mediator. As a consequence, they are aware of their responsibilities and work together to ensure that the process works well.

    ReplyDelete
  15. Employee performance management contributes for building a sustainable high- performance culture in an organization. This is helpful in bringing out the best from employees with the long run goals of the company. Employee performance management may differ from organization to organization based on their organizational culture. You have clearly discussed the role of the manager, employee and organization in the performance management process. Good luck

    ReplyDelete
  16. Managing employee performance is a broader concept as the employee performance is depended on various factor where most of the HRM functions are related to improve the employee performance.
    You have summarized the role of Employee, Manager and the organization in view of performance and this discussion should be further elaborated to find the real factors affecting on employee performance. Good initiative.

    ReplyDelete
  17. Employee performance is clearly addressed in your blog; it is, without a doubt, a vital relationship with the process that involves both management and employees, with the HR manager acting as a mediator. As a result, they are aware of their roles and collaborate to ensure that the process runs well.

    ReplyDelete

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